Job Description
Are you an experienced SAP Business One Support Consultant?
Do you have a passion for providing outstanding customer service? We are looking for an Inbound Support Consultant to join a partner company based in West London. This position offers an annual salary of £40,000 and requires only one day in the office per week on a Tuesday. This role will allow you to develop your skills as full training can be provided!
The first 3 months will be spent training and shadowing other consultants and support after which the Consultant’s responsibilities will include Customer support forms the main responsibility of the role.
Your Experience:
The successful candidate should have at least 2 years of IT software support experience and good customer service skills. Additionally, experience with SQL query writing, SAP B1 or WMS software product is preferred.
· You will also need a basic understanding of programming languages such as C#, visual basic is preferred.
· End user superusers preferred (IT background)
· Excellent organisation skills
· Ability to multi task
· Confidence with numerical tasks.
Responsibilities:
· You must be confident, with a willingness to turn your hand to the whole spectrum of support tasks. This is a fantastic opportunity to join a small company, where you will be rewarded for your success.
· Telephone, MS Teams and email support for end users and partners
· Creating training materials.
· Managing customers’ accounts
· Work towards weekly, monthly and quarterly targets both individually and as a team
· Working on customers’ system improvements via Change Requests
Location: This is a hybrid role with 1 day in the office which is based in West London.
Salary: You could be earning up to £40,000 plus other benefits!
If this sounds like the perfect opportunity for you, please apply now!
How to apply:
· Please apply asap with your CV to be considered for this position. You can also get in touch with me on sophie@henleymorgan.com or 0207 096 0211.
Henley Morgan is the leader in SAP Business One recruitment with SAP B1 jobs all over the globe - www.henleymorgan.com
Keywords: SAP Business One, SAP B1, SBO, Sutton, London, Kent, Surrey, Essex, Hertfordshire, South London, South East London, South West London, Greater London, Croydon, Wimbledon, Feltham, Clapham, Merton, Hounslow, Hillingdon, Harrow, Haringey, Brentford, Newham, Hackney, Tottenham.