​Director of Operations – Luxury retail – SAP Business One

Location Greater London
Discipline: IT Manager
Job type: Permanent
Salary: £80000 to £120000
Contact name: Monica Kataria

Contact email: monica@henleymorgan.com

Are you an experienced operations leader with a strong background in logistics, warehousing, delivery, and retail? Here at Henley Morgan, we are seeking a Director of Operations to oversee our clients logistics, warehouse, delivery, and operations teams in a fast-paced, dynamic environment.

As the Director of Operations, you will play a key role in leading a team of 20+ professionals, driving operational excellence, and implementing strategies that support the companies continued growth. If you have a passion for optimizing processes, improving efficiencies, and delivering exceptional customer service, we want to hear from you!

Key Responsibilities:

  • Lead, manage, and inspire a diverse team across logistics, warehouse, and delivery functions.

  • Develop and implement strategies for smooth and efficient operations, ensuring alignment with business growth objectives.

  • Oversee logistics operations, including fleet management and third-party providers, ensuring global and UK delivery systems run efficiently and cost-effectively.

  • Manage inventory, stock control, and warehouse layout optimization to improve space utilization and minimize reverse logistics.

  • Ensure the highest standards of product quality, health and safety compliance, and customer satisfaction across all operational areas.

  • Collaborate with senior leadership to implement long-term strategies and drive continuous improvement across all business operations.

  • Lead change management initiatives, identifying operational inefficiencies and optimizing workflows for greater cost-effectiveness and service delivery.

Key Skills & Experience:

  • Proven leadership experience in operations, ideally within a fast-paced retail environment.

  • Expertise in logistics, warehousing, delivery operations, and retail services.

  • Strong experience with SAP B1 ERP, warehouse management systems (WMS), and advanced Excel for analytics and reporting.

  • Solid knowledge of global logistics, UK delivery systems, and import/export regulations.

  • IOSH Level 3 or NEBOSH certification (health & safety) is desirable.

  • A hands-on, flexible approach to work with the ability to adapt to changing business needs.

Rewards:

  • Lead and inspire a growing operations team in a thriving business.

  • Play a pivotal role in driving operational success and long-term growth.

  • Be part of a dynamic, collaborative environment with opportunities for career development and leadership.

  • Competitive salary and benefits package - £80,000 - £120,000 (depending on experience)

If you’re ready to take on a strategic leadership role and make a lasting impact on the future of operations, we’d love to hear from you at Henley Morgan. Apply now!

Henley Morgan is the leader in SAP Business One jobs.

Keywords: Operations, Logistic, Director, Manager, London, Greater London, North London, West London, South London, Leadership, Logistics, ERP, SAP Business One, SAP B1, SAPB1, Retail, Luxury